Privacy Policy
Updated 2024.05.29
This Privacy Policy ("Policy") applies to the collection, use, and disclosure of personal information by Zetta ("Company") in connection with the provision of its subscription-based software and consulting services. This Policy describes how the Company collects, uses, and protects personal information, including data privacy and protection measures both internationally and in the state of California.
Collection of Personal Information
1.1. Types of Personal Information: The Company may collect various types of personal information, including but not limited to:
Contact information (e.g., name, email address, phone number)
Company information (e.g., company name, industry)
Billing information (e.g., credit card details)
Analytical data provided by the company for analysis (e.g., sales data, customer demographics)
1.2. Sources of Personal Information: Personal information may be collected directly from individuals or from third-party sources, such as company databases or publicly available sources.
Use of Personal Information
2.1. Purpose: Personal information is used for the following purposes:
Providing and maintaining the software services
Analyzing data for companies to improve business insights
Billing and payment processing
Communicating with customers about the software services
Complying with legal obligations
2.2. Data Removal: Upon request, personal information can be removed from data sets by contacting info@zettadata.ai. However, data removal may impact the functionality or accuracy of the software services.
Data Storage and Warehousing
3.1. Storage: Personal information may be stored on servers located in various jurisdictions, including but not limited to the United States and other countries. By using the software services, you consent to the transfer and storage of your personal information in these jurisdictions.
3.2. Security Measures: The Company implements industry-standard security measures to protect personal information from unauthorized access, use, or disclosure.
Disclosure of Personal Information
4.1. Third Parties: Personal information may be disclosed to third parties, including but not limited to:
Service providers that assist with the provision of the software services (e.g., cloud hosting providers)
Legal authorities or regulatory bodies as required by law or legal process
Data Privacy Rights
5.1. California Residents: California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA). For more information about your rights and how to exercise them, please refer to our [CCPA Privacy Notice].
General
6.1 Arbitration: Any disputes arising out of or related to this Agreement or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in San Francisco, California. The arbitrator’s decision shall be final and binding on the parties. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
6.2 Prevailing Party: In any legal action or arbitration proceeding to enforce or interpret this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs, in addition to any other relief to which it may be entitled.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@zettadata.ai.
Changes to the Privacy Policy
The Company reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. Your continued use of the software services after any such changes constitutes your acceptance of the revised Policy.